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Store Policies

Please contact us if you have an issue with your order.  

Returns:
In order to return any item or good they must be in salable condition -- unopened and unused with labels, containers and paperwork intact.  There is a 20% restocking fee for returned items and the customer must pay shipping to return them.  We accept returns within 14 days from the date of sale.

Breakage:
We occasionally have some breakage during shipping.  Please be sure to take a photo of any issue that you encounter. Without photos, USPS and UPS will not honor a claim and neither can we.

Insurance:
Orders are automatically shipped with 50 dollars insurance coverage. If you would like additional coverage, please request so in the notes section during checkout.

These policies apply to orders placed through the this website as well as orders placed by any other method (mail, phone, e-mail, etc)

Please note, orders can take up to 4-6 weeks to process.  All products are hand made to order.
Kryptronic Internet Software Solutions